Business meetings, seminars and events (11/18/13)


• Improve Relationship Management with Emotional Intelligence Workshop, 9 a.m.-4:30 p.m., Residence Inn, 1025 E. 35th Ave. Developing a new skill takes awareness, understanding, practice and a clear path for change. Sign up today to improve and increase your relationship management skills for work and home. See the website for pricing. (242-6069,

• SMPS Alaska luncheon: "Data Entry is Not a Dirty Word," 11:30 a.m.-1 p.m., Dena'ina Civic and Convention Center, 600 W. Seventh Ave. Stacey Ho's mission is to show how marketing organization and automation can be extremely powerful. She will provide tips to help get you started, share lessons learned and offer tips or tools you can use to go from those dirty words of "data entry" to appreciating your marketing information as the intellectual capital that it is. $35 members, $65 nonmembers. (276-6664,


• The Resource Development Council's 34th annual Alaska Resources Conference is set for 7 a.m.-5 p.m. Wednesday and 7 a.m.-3:30 p.m. Thursday, Nov. 20-21 at the Dena'ina Civic and Convention Center in Anchorage. More than 1,000 people are expected to attend the conference, including decision-makers from across all resource industries, support sectors, Native corporations, federal, state and local government officials, as well as educators and students. See the full agenda and register online at (276-0700)

• Chugiak-Eagle River Chamber lunch forum, noon-1 p.m., Eagle River Ale House, 11901 Old Glenn Highway. The guest speaker is Mayor Dan Sullivan, who will present a state of the city address. (694-4702,

• "Deck the Halls & Not Your Boss," 1-4 p.m., Coastal Villages Building, 711 H St. Invest three hours and walk away with strategies for meeting year-end deadlines; time saving scheduling and organization strategies; specific stress and time management techniques to take the edge off of increasing pressure; skills to reorganize the signs of stress and how it impacts you; communications when dealing with customers, bosses and others. $129. (276-4769,

• Construction Financial Management Association's Alaska Chapter meets at 11:30 a.m.-1 p.m. at BP Energy Center. Guest speakers Don Krohn and Mike Mason of First National Bank Alaska will present on the topics of "Fraud and Financial Security." Hear real-world examples and be updated on what current schemes and fraud attempts are affecting Alaska businesses. (

• International Right of Way Association Sourdough Chapter 49, 11:45 a.m.-1 p.m., The Coast International Inn, 3450 Aviation Ave. The speaker is Patrick Kelly, PLS, SR/WA. Kelly is the regional resource manager for University of Alaska, Facilities & Land Management. He will present an overview of UAA Land History and the new permitting process. R.S.V.P. with Donna at 646-5167 before noon Monday. Cost is $20. (646-5167,

• Small Business Insurance, 10 a.m. to noon, Anchorage SBDC, 430 W. Seventh Ave. Does my business require business insurance? If so, what kind? This workshop covers: general liability; workers compensation; employee benefits; property, life and commercial vehicle insurance. Dave Kaufman, Alaska Employee Benefits Specialists Senior Account Manager and Consultant, has more than 20 years of experience advising employers and helping set up risk management programs that guard financial positions. Registration and payment required at $20. (274-7232,

• What Health Care Reform Means to Your Small Businesses, noon to 1:30 p.m., U.S. Small Business Administration, 420 L St. Topics include: Small business tax credits --who's eligible for them and how to claim them; state health insurance exchange; employer responsibilities; cost containment; small-employer wellness programs; tools and resources available for small businesses interested in learning more about the law. Registration is required. Free. (Nelida Irvine, 271-4027,


• What You Should Know About Credit Card Services, 2-4 p.m., Anchorage SBDC, 430 W. Seventh Ave. This class will give a brief overview of what merchant processing is and how it can affect your business. Topics include contracts, rates and the difference between independent credit cards and bank credit cards. Also discussed will be PCI compliance and how it could affect your processing this year. Learn the best way to process cards and keep your cost down. Registration and pre-payment required. $20. (274-7232,


• The World Trade Center Alaska will host the Trade is Transportation Conference Friday at the Hilton Anchorage Hotel. The purpose of the conference is to recognize the importance of the transportation and logistics businesses, as well as to highlight the interdependence that exists between Alaska's export industries, the companies that provide transportation and logistics services, and the government agencies that operate the state's major transportation facilities such as ports, airports, roads and rails. Conference attendees will get the latest news from the people working to make things happen in our state's transportation and logistics sector. This year's presenters include Era Aviation, FedEx, Knik Arm Bridge and Toll Authority, Port MacKenzie, Port of Seward and Swissport USA. $200-$250. Register at

• Social Entrepreneurship with Yaso Thiru, noon-1 p.m., Kaladi Brothers Coffee Co., 6921 Brayton Drive. Join AKSourceLink and celebrate Global Entrepreneurship Week with a special presentation by APU professor Yaso Thiru. Dr. Thiru researches, writes and teaches about local and global social entrepreneurship. Her presentation will address social enterprise practices around the world including Alaska. (786-5423,