Wells Fargo extends Philippines Remittance Transfer Fee waiver
Announces that ATM customers have donated more than $600,000 to Red Cross relief; Wells Fargo will waive out-of-network ATM fees in Philippines
San Francisco, Nov. 26, 2013 – Wells Fargo & Company (NYSE: WFC) is extending until December 14 a temporary remittance transfer fee waiver for customers who want to send money to the Philippines to support friends and family. Earlier this month, the company announced that, in the aftermath of Typhoon Haiyan, it would temporarily waive all remittance transfer fees for ExpressSend® transfers from an eligible checking or savings account to family and friends in the Philippines.
"Communities all over the Philippines are still reeling from the devastation of this terrible storm, and we know that our customers want to send as much as they can to help," said Daniel Ayala, head of Wells Fargo's Global Remittance Services Group. "We've extended our remittance transfer fee waiver so that our customers have more time to help their families, friends and communities back in the Philippines."
Customers can send funds to their family or friends in the Philippines at a number of remittance network members – including Bank of the Philippine Islands, BDO Unibank, Metrobank, M.Lhuillier and Cebuana Lhuillier – by calling Wells Fargo Global Remittance Services at 1-800-556-0605, going online at wellsfargo.com, or visiting a Wells Fargo banking store. The first remittance for a service agreement must be completed in person at a store. The fee waiver is effective November 13 through December 14.
Wells Fargo also announced today that, using the company's expansive network of ATMs, its customers have donated more than $600,000 to the American Red Cross Disaster Relief Fund, with additional donations expected.
"Once again, we are overwhelmed by the generosity of our customers," said Alicia Moore, head of Wells Fargo ATM Banking. "As those in the Philippines work to overcome this terrible tragedy your support is incredibly valuable. We encourage others to consider making a contribution to the relief efforts – every dollar makes a difference."
From now through December 11, Wells Fargo customers can make a donation at more than 12,000 Wells Fargo ATMs across the U.S. (with the exception of Kansas, Missouri, and Washington, D.C., due to local restrictions). Customers will not be charged a fee for using this service and 100 percent of the donations will be sent to the American Red Cross.
Through December 14, Wells Fargo is also waiving all out-of-network ATM fees for debit card holders who use their cards in the Philippines. Owners and operators of non-Wells Fargo ATMs may still charge a fee for use of their ATMs.
Wells Fargo press release