FAQ

About our changes at adn.com

Question: Why change?

A: Our main goal for the new redesign has been to make the site easier to use and less cluttered, while still providing all the information you expect to find. You should immediately notice that the speed of the site has improved.

Q: Am I going to get used to this only to have you change it again?

A: This is the first version of our new site, and we do expect to add features and enhancements in the weeks and months ahead. But the look of the site will basically remain the same.

Q: Will I need to register again?

A: No. Your existing username and password have been carried over to the new site.

Q: Where are the obituaries?

A: You can find a link to "Obituaries" by placing your cursor over the "News" item in the blue bar near the top of the page, a list of additional items will appear and Obituaries will be the first item on that list, click on it there.

Q: I can't find something because it's not where I'm used to seeing it. What do I do?

A: Go to the search window at the top of any page, and type in a key word for what you're looking for; it should appear in a listing of content with that key word in it. The search window is a great way to find content on our site, and is much improved over the search we had on the site before today.

Q. What are the primary sections of this new site?

A: As listed in the blue bar near the top, our primary sections are News, Sports, Living, Opinion, Entertainment, Photos/Videos, and Local Deals.

Q: I have my favorite sections or pages on your site bookmarked. Will those bookmarks still work?

A: Yes, they should. We did remove some redundant sections, so if you have a problem finding something, please check our Site Map, linked from the bottom of all the pages.

Q: How do I find what other people are reading?

A: A list of the Most Popular Stories of the day can be found on the right side of most pages on the site.

Q: What about Newsreader?

A: Newsreader's latest headlines are included on the right hand rail of the adn.com homepage. Newsreader also has its own section which you can find in the News drop down menu.

Q: Where's the e-edition?

A: Scroll to the bottom of the home page; you'll find a link to our replica print edition under the gray "Stay Connected" bar.

Q: I can't find what I am looking for, what do I do?

A: One of the improvements on the new site is a stronger, more efficient search function. You can go to the search box at the top of the site and type in a name or description for what you're trying to find. You can also click on the "Site Map" in the line of links at the bottom of each page. The site map is a complete list of sections and pages on the site.

Q: How do I find photo galleries and video?

A: Photo galleries and video can be found as a top menu item "Photos/Video" and there are also relevant galleries in some of the different sections.

Q: I can click a Facebook "like" button on other sites, what about here?

A: Yes. When you are on a story page a Facebook "like" button is located just beneath the headline of the story. You can click there to "like" the story. If you wish to post the story to your Facebook page, you can click the Facebook icon at the bottom of the story itself, in the bar that says "Share this story."

You can reach our Facebook page by scrolling down on the right side of our home page until you see our Facebook link, or by clicking on the Facebook link under the "Stay Connected" bar at the bottom of pages on the site.

Q: Can I still comment on articles?

A: Yes. In fact, you can now comment on photos and videos as well.

Q: I'm using an older browser. Will that make a difference in what the site looks like to me?

A: You'll have the best experience on our site by using Firefox 3.6 and above, Internet Explorer 8 and above, Chrome and Safari 4 and above.

Q: How do I make a suggestion, offer a comment or ask a question about the new site?

A: Please go to our Customer Service page, linked from the top of all our pages, and give us your feedback using the form we have posted there.