Why isn’t my street plowed? Here’s what to know about snow removal in Anchorage.

  • Author: Devin Kelly
  • Updated: February 28, 2018
  • Published February 27, 2018

Snowplows work their way up and down East 24th Avenue just off Boniface Parkway. (Erik Hill / Anchorage Daily News / File)

There have been "back to back to back to back" snowfalls in Anchorage recently, as one official put it on a city website, and that is taxing snowplowing crews.

If you're wondering why your street hasn't been plowed yet, here are some ways to figure out what's going on.

First, check out this interactive city map that tracks the status of snow removal in Anchorage. If it snows 4 inches or more, officials will declare a "plow-out," which sets a 72-hour goal for plowing all city-maintained roads and sidewalks. This map shows the status of the "plow-out."

More heavily trafficked roads are a higher priority than smaller collector streets, neighborhoods and sidewalks. Here's the snowplow priority plan for 2018.

The city and the state Department of Transportation & Public Facilities share responsibilities for plowing Anchorage roads. The DOT handles highways and for major roads like Northern Lights Boulevard. The city's Street Maintenance department deals with smaller collector streets and neighborhoods. You can see the latest breakdown of responsibility here.

Unhappy? You can file a complaint about snow removal or other problems on the city's "#ANCWorks!" website. City officials recommend using the online system. Or, call the city's Street Maintenance dispatch center: 907-343-8277.

To contact the state of Alaska about maintenance on state-maintained roads, call 907-338-1466. For Mat-Su Borough roads, call 907-745-2159.

The city is not responsible for clearing snow from driveways, and property owners can't shovel, blow or plow snow into the street or onto sidewalks. Snow removed from private property has to stay on the property or be hauled away.

What are the rules about removing snow from private property? Here is a copy of a notice you might receive if you're doing it wrong.

Sidewalks are lower on the priority list than roads. Check this map to see the priorities on removing snow from bus stops, sidewalks and trails.

General information about summer and winter road maintenance can be found on the city's Street Maintenance website.