Updated: September 28, 2016 Published: December 21, 2015
Internet singing sensation and customer service agent Denise Snow, left, performs the Christmas favorite Rudolf the Red-Nosed Reindeer, with colleague Shad Sager for passengers boarding Alaska Airlines flight 106 from Anchorage to Seattle on Dec. 16, 2015. Snow is internationally known thanks to videos of her singing patriotic songs for American servicemen and women that have gone viral. Ted Stevens International Airport supports in-terminal entertainment, arts and cultural exhibits during the holidays, and all year long, as an effort to comfort and inspire air travelers.
Anxiety brought on by air travel is real. Airports know it. Airlines know it. Air passengers certainly know it. And it's only heightened by the increase in flights and traffic around the holidays.
Ted Stevens International Airport has taken steps to mitigate this stress by bringing in special music and entertainment, and Alaska Airlines has a special weapon they use to calm and comfort their weary customers.
It's an effort that is evident in December, but it also continues all year round. Passengers just need to know where to find it.
Click here to watch this video story.
Alaska Dispatch Publishing