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What to know before the bridal show

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WHAT TO KNOW BEFORE THE BRIDAL SHOW

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Say “I Don’t” to Worst-Case Wedding Scenarios

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Anchorage, Alaska – Jan. 18, 2013 – Couples with nuptials, beware! Bridal shows are great for gathering fun ideas and meeting qualified industry professionals, but Better Business Bureau warns that not all participants are worth the commitment.

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BBB serving Alaska, Oregon and Western Washington identifies worst-case wedding scenarios:

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* “No-shows” fail to follow-through on projects and appointments—or worse—the big day.

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“Price gougers” upsell more expensive packages or add on last-minute undisclosed fees.

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“Boasters” embellish qualifications and quality, but deliver poor results.

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“Shoddy shippers” mail incorrect orders or don’t send products on schedule.

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“Closers” won’t answer phone calls or respond to emails; locations or boutiques shut down without notice or refunds.

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Watch for warning signs or exhibitors who:

-         Have crude or makeshift displays.

-         Do not have work samples, portfolios or photos.

-         Can’t supply verifiable references of previous clients.

-         Use high pressure tactics and false-urgency waitlists.

-         Have negative online reviews and unresolved complaints with BBB.

-         Are not properly registered to do business in the state.

-         Have limited contact information and don’t have business cards, websites or other collateral.

-         Refuse to offer pricing sheets or have inconsistent rates on marketing materials.

-         Fail to provide cost breakdowns on products, services and labor.

-         Won’t provide full details on contracts—such as locations, delivery dates, fee schedules and cancellation policies.

-         Demand full upfront payments on expensive services or reservations.

-         Only accept cash and can’t provide receipts or confirmation numbers.

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Find BBB Business Reviews before selecting those special service providers, and if needed, file complaints at bbb.org.



BBB press release