UPDATE, 6:20 p.m.: The 911 emergency number is back in service, the Anchorage Police Department said in an updated alert Tuesday evening.
Original story: The 911 emergency number is down, the Anchorage Police Department said in an online alert Tuesday afternoon.
Police said cellphones and landlines in the state “cannot get through to 9-1-1 locally.”
People who need to reach Anchorage police dispatch should call 311 and select option 1, or call 907-786-8900 and select option 0.
The police department said the 911 number is not working because of an Alaska Communications network outage in the Lower 48.
“It is unknown how long this issue is expected to last,” the police department said.
Alaska Communications said on social media Tuesday that the service disruption was on another provider’s network and was “impacting 911 calls in Anchorage, along with some other voice and internet services.”
The company said it was working with the provider to restore service.
This is a developing story. Check back for updates